How to put an AI chat agent live without a website (share a link or QR code)

You don't need a website to put an AI chat agent in front of customers. In CAAC Go, go to Channels → 💬 Website widget → 🔗 Share a link now, then copy your agent's link or use its QR code. Anyone who opens the link can chat with your agent, and leads, booking requests and handoffs to your team work the same way they do on a website.

Before you start

A CAAC Go account — sign up free, no credit card needed.

An agent trained on your business — see how to train your AI agent.

That's all. No website, no code and no paid plan: the website widget, including the share link, is on every plan.

Step 1 · Find your agent's link in CAAC Go

Channels → 💬 Website widget → 🔗 Share a link now

1. In CAAC Go, click Channels in the sidebar, then 💬 Website widget.
2. On the install card, choose 🔗 Share a link now (it's marked Recommended).
3. You'll see "Your agent is live at this link", followed by your link.

Your link looks like this:

https://caacgo.cresclab.com/widget/YOUR_WIDGET_KEY

Your real link has your own widget key in place of YOUR_WIDGET_KEY. Always copy it from the dashboard instead of typing it — one wrong character and the link won't open your agent.

Step 2 · Copy the link and try it yourself

1. Click Copy link to copy it.
2. Click Open ↗ to open your agent's chat page.
3. Ask something a real customer would, like your prices or opening hours, and check the answer matches your business.

Each AI reply counts toward your monthly AI conversations, including your own test messages. The Free plan includes 200 a month.

Step 3 · Use the QR code where people can't click

The QR code on the same card opens the same link when someone scans it with their phone camera. Take a screenshot of it now — the QR code is only shown until your link gets its first visitor — and add it to anything printed: a counter sign, a table card, a flyer, a receipt or a business card. Before you print a stack of them, scan one with your own phone to make sure it opens your agent.

Step 4 · Share the link where customers already find you

Paste your link anywhere people look you up or ask you questions:

• Your Instagram bio or other social profiles. Visitors tap the link and chat with your agent on its own page. This doesn't connect CAAC Go to your Instagram messages — it's simply a link people open.
• Your Google Business Profile, so people who find you on Google can ask a question straight away.
• Your email signature, so anyone you email can get answers at any hour.
• A printed QR code at your counter, reception desk or shop window.
• Messaging apps. When a customer messages you a common question, reply with the link so they can get the answer without waiting for you.

If you want the AI to answer inside WhatsApp itself rather than through a link, that's a separate channel on the Starter plan and up — see channels.

Step 5 · Check it's live

1. Open your link in a private (incognito) browser window, or scan the QR code with your phone.
2. Ask a question and confirm your agent answers.
3. In CAAC Go, open Inbox. Conversations from your link show up there, just like chats from a website.

What works the same as on a website

The link and the website snippet use the same widget key, so it's the same agent, trained on the same data sources. The actions below are on every plan, and 🎯 Capture lead, 📅 Request appointment and 🤝 Bring in your team are on by default.

• Leads: 🎯 Capture lead collects the fields you choose — name and email by default — and emails you "Your AI captured a new lead". If a visitor types an email address or phone number, the lead is captured even if the AI didn't ask.
• Booking requests: 📅 Request appointment takes a preferred time and tells the visitor "Request recorded — a team member will confirm the time." It doesn't check availability or add anything to a calendar; your team confirms the time.
• Handoff: when the agent can't answer from your content, it asks for the visitor's contact details and flags the chat for follow-up. In Inbox you can Take over the conversation and ✨ Hand back to AI when you're done.
• Tracking: leads and booking requests appear in Activity (filter "Leads & bookings"), with a "Lead" badge in Inbox, and under "Leads captured" in Analytics. Exporting contacts as CSV is on Starter and up; on Free, leads are view-only in the app.

Troubleshooting

The link opens but the agent doesn't reply

Check that Auto-reply with AI is on under Agent → Behavior, and that you've added at least one data source — the first source you add turns the AI on automatically. On the Free plan, replies stop once you've used your 200 AI conversations for the month.

The link doesn't open the agent

You may have mistyped it. Go back to Channels → 💬 Website widget and copy it instead of typing the address: use Copy link, or, if the card now shows ✓ Live on Shared link, open View snippet & install options and click Copy the no-code share link. Also check that Widget enabled is on, then click Save changes — when it's off, the link doesn't open.

The agent says it will check with the team

That means the answer isn't in your content yet. You'll get an email "Your AI got stumped — here's the exact question", and the question appears under Data sources → Suggestions, where you can Add to knowledge and Save & teach.

Common questions

Do I need a website to use an AI chat agent?

No. With 🔗 Share a link now, your agent has its own link that you can share anywhere or turn into a QR code. Customers open it and chat, and you handle everything from Inbox.

Can I add the agent to my website later?

Yes. Any time, go to Channels → 💬 Website widget and copy the snippet: choose 🌐 Add to my website, or, if the card shows ✓ Live on Shared link, open View snippet & install options and click Copy snippet. It's the same agent with the same knowledge. There are step-by-step guides for WordPress, Squarespace, Webflow, Google Tag Manager and Wix.

Is sharing a link free?

Yes, the share link is on every plan, including Free. Each AI reply counts as one AI conversation: Free includes 200 a month and stops there, and Starter is $29 a month for 2,000. See pricing.

Will it answer in my customers' language?

Yes. It replies in the language the visitor writes in, even if your content is in another language. There's no setting to change.

Next steps

Set up lead capture and booking requests and human handoff so nothing slips through. Want to see an agent answer first? Try the demo — no signup, no credit card.

Last updated 2026-09-28