Crescendo LabCAAC Go

CAAC Go pricing & plans

Plans that scale with your conversations

Compare Free, Starter, Growth and Scale — see what each plan includes and only move up as conversations grow.

Free

$0forever

1 seat

200 AI conversations/mo

  • AI chat agent on your website
  • Trains on your 15 most important pages (1 MB)
  • See your leads come in
Start free

Growth

$79/month

10 seats included

8,000 AI conversations/mo

  • Everything in Starter
  • Unlimited data sources (up to 50 MB total)
  • Developer API + webhooks
  • Automation rules (auto-reply, routing, follow-ups)
  • Success reports — trends, time saved & resolution breakdown
Start free

Scale

$199/month

20 seats included

25,000 AI conversations/mo

  • Everything in Growth
  • 200 MB training room
  • Remove “Powered by CAAC Go” branding
  • Custom domain
  • Priority support
Start free

Metered by AI conversation, not by tokens — a longer or more detailed answer never costs more, so your monthly usage stays predictable.

No credit card to startCancel anytimeSecure checkout by Stripe

Compare

Compare all plans

Every plan trains on your content and includes the embeddable agent, lead capture, and the unified inbox. Here's what changes as you grow.

PlanFreeStarterPopularGrowthScale
Monthly priceFree$79$199
AI conversations / month2008,00025,000
Team seats included11020
Extra seat$8/mo each$9/mo each
Training room1 MB50 MB200 MB
Website pages trained15 pages60 pages60 pages
Export leads (CSV / CRM)
Automation rules (auto-reply, routing)
Developer API + webhooks
Remove "Powered by CAAC Go"

How usage works: one AI conversation is a single thread your agent answers for a visitor. Every plan includes a monthly allowance (shown above); as your conversations grow, just move up a plan.

Enterprise

Bigger volume or custom needs?

Custom volume, every channel, full CRM and a dedicated team — the full CAAC platform.

Explore Enterprise

Trusted by
800+ global brands

FamilyMartRakutenIKEANew BalanceRed BullKFC3MNestle

FAQ

Questions, answered.

What is CAAC Go?
CAAC Go is a self-serve AI chatbot for websites, made by Crescendo Lab, a Taiwanese B2B SaaS company founded in 2017. You paste your website URL, it trains itself on your pages, and one embed snippet puts a chat widget on your site that answers visitor questions, captures leads and takes booking requests 24/7 — in whatever language the visitor writes in. It is free for 200 AI conversations a month, and paid plans start at $29/month.
How much does CAAC Go cost?
CAAC Go has four self-serve plans, billed month to month with no lock-in: Free ($0, 200 AI conversations/month, 1 seat), Starter ($29/month, 2,000 conversations, 3 seats), Growth ($79/month, 8,000 conversations, 10 seats, plus developer API and webhooks) and Scale ($199/month, 25,000 conversations, 20 seats, plus branding removal and a custom domain). No credit card is needed to start. Going over your monthly allowance is billed per extra 1,000 conversations — $9 on Starter, $7 on Growth and Scale — so a busy month costs more rather than cutting your agent off.
What if it gives a wrong answer?
CAAC Go answers only from the content you give it — your pages, FAQs, and policies — so replies reflect your real business rather than generic guesses. When a question falls outside what it knows, it says so and offers to connect a human instead of making something up, and you can review conversations and refine its training at any time.
What languages does it support?
Your agent replies in whatever language the visitor writes in — English, 中文, Bahasa Melayu, हिन्दी, ภาษาไทย and dozens more — automatically, with no setup. Your training content can stay in one language: a visitor can ask in Chinese about pages written in English and get an accurate answer in Chinese.
How many data sources or links can I add?
As many as you like — CAAC Go doesn't cap the number of sources. Websites, files, Q&As and plain text all count toward a single total training-size budget instead (1 MB on Free, 10 MB on Starter, 50 MB on Growth, 200 MB on Scale). So you can add unlimited sources; the only limit is the combined size, and you can see how much you've used in Data sources. Website crawls are capped separately at 15 pages on Free and 60 pages on paid plans.
How long does it take to set up?
Most businesses are live in minutes. Paste your website link and CAAC Go trains itself into an AI chatbot for your website, then you embed one snippet or install the Shopify app and it starts answering. There is no model tuning to manage.
Who owns the customer data and the conversations?
You do. Your knowledge sources, contacts, and the conversations between your visitors and your agent belong to you and your business — we act only as a processor to run your agent, we never sell your data or your visitors' data, and you can export or delete it anytime.
Where is my data stored, and is it secure?
Your data is hosted on Google Cloud (Asia-Pacific). Connected credentials are encrypted at rest with AES-256, every workspace is fully isolated so your data is never mixed with anyone else's, and it runs on the same enterprise infrastructure trusted by 800+ global brands. See our Security page for details.
Can I cancel anytime?
Yes. Plans are month to month with no lock-in. You can upgrade, downgrade, or cancel whenever you need, and the free plan stays free.
Do I need a developer?
No. Training is done by pasting a link, and installation is a single snippet or a one-click Shopify app. If you do have a developer, the snippet and integrations give them room to customise.
Does it work with Shopify, Wix, WordPress and Squarespace?
Yes. CAAC Go works on any website through a single embed snippet, so Shopify, Wix, WordPress, and Squarespace are all supported — and Shopify also has a dedicated one-click app. If your site lets you add a line of code, CAAC Go runs on it.

Live today

Every visitor answered. Every lead captured. Set up by you, today.

Trained on your own business, answering in your customer's language. Free to start.