Crescendo LabCAAC Go

AI Website Chat Widget

Answer visitors before they leave.

CAAC Go answers your visitors the second they ask, turns inquiries into leads you own, and pings your team the moment one needs a follow-up.

See your agent live in seconds

Live onWeb widgetWhatsApp

Answers from your actual website

Captures leads when your team is offline

You stay in control before go-live

Enterprise-grade, made self-serve

Powered by Crescendo Lab's conversation AI technology

CAAC Go is built on the same conversation AI technology behind Crescendo Lab's enterprise platform — now packaged as a self-serve AI website agent for smaller teams.

800+

Brands trust the platform

8.7B+

Messages processed every year

85%

Common inquiries resolved automatically

24/7

Always-on visitor coverage

You own your data.
We keep it safe.

Your knowledge, contacts and conversations stay yours — never sold, export or delete anytime.

More about security
You own your data
AES-256 encrypted
Hosted on Google Cloud

Watch the demo

Watch CAAC Go in 30 seconds

The whole thing, start to finish — from setup to your agent answering real visitors live.

Built on the platform trusted by 800+ global brands

FamilyMartRakutenIKEANew BalanceRed BullKFC3MNestle

How it works

Live on your site in three steps

  1. Add your content

    Paste your website link.

  2. Embed one snippet

    One line of code — or the Shopify app.

  3. It answers 24/7

    Leads captured, tricky ones handed to you.

CAAC Go Agent page — chat-test your trained agent, then embed the web widget on your site

Features

Everything your AI chatbot does out of the box

CAAC Go is the AI chatbot for your website — and a lot more. It learns your business, answers in your voice, and turns conversations into leads, bookings, and insight.

Trained on your content

Live as a website chat widget

Captures every lead

Takes booking requests

Unified inbox

Analytics that matter

Your website chatbot in action

See your website chatbot at work.

Trained on your content, answering and booking on your site.

Trains on your business

It learns your business from your own content

Point it at your website and it reads your prices, services, hours and policies — no prompts to write, nothing to configure. Add a PDF or a few Q&As only if you want to.

Answers & captures, 24/7

Every website chat answered — and every lead captured

It replies to common questions on its own and takes booking requests around the clock — and captures each visitor's details as a lead, so the conversations that happen after hours still reach your team in the morning.

Works with your stack

Runs on the website you already have

Drop in one line of code — or install the Shopify app in a click. No migration, no rebuild. Your website chatbot answers on your site and on WhatsApp.

ShopifyShopify1-click app
WixWixOne snippet
WordPressWordPressOne snippet
SquarespaceSquarespaceOne snippet
+ Any websiteOne snippet
Answers onWebsite widgetWhatsApp

Proven at scale

The numbers behind the engine.

Real results from the Crescendo Lab platform — the same conversation AI engine that now powers CAAC Go.

Home furnishings retailer

75%

of daily messages handled by AI — with the sensitive 25% routed to humans at 81% accuracy.

F&B chain

452×

faster than a human agent, with 70% of conversations resolved automatically by AI.

Retail chain

2.5×

more repurchase conversions as message open rates climbed from 30% to 50–80%.

Who it's for

Built for businesses where every missed question can become a lost booking.

If customers reach you through your site, CAAC Go answers them — whether you run a local service or sell online.

Clinics & salons

Capture appointment requests after hours and answer common questions about services, pricing, and availability.

Ecommerce

Answer product, shipping, and return questions before visitors abandon their cart.

Local services

Collect quote requests, consultation inquiries, and contact details automatically.

Why we built it

Enterprise-grade AI, made simple enough for anyone

For years, the AI agents that handle conversations at scale were reserved for large enterprises with technical teams. We built CAAC Go to change that. It runs on the same platform behind 800+ global brands and billions of real conversations — distilled into a product any business can set up in minutes, with no code and no specialists. The result is enterprise-grade answers, available to everyone.

Crescendo Lab·The #1 AI Communication Cloud

Live today

Every visitor answered. Every lead captured. Set up by you, today.

Trained on your own business, answering in your customer's language — free to start, no card, no code.

Pricing

Start free, grow when you do

Every plan includes training on your content, the embeddable agent, lead capture, and the unified inbox. You only move up as your conversations grow.

Free

$0forever

1 seat

200 AI conversations/mo

  • AI chat agent on your website
  • Trains on your 15 most important pages (1 MB)
  • See your leads come in
Start free

Growth

$79/month

10 seats included

8,000 AI conversations/mo

  • Everything in Starter
  • Unlimited data sources (up to 50 MB total)
  • Developer API + webhooks
  • Automation rules (auto-reply, routing, follow-ups)
  • Success reports — trends, time saved & resolution breakdown
Start free

Scale

$199/month

20 seats included

25,000 AI conversations/mo

  • Everything in Growth
  • 200 MB training room
  • Remove “Powered by CAAC Go” branding
  • Custom domain
  • Priority support
Start free

Enterprise

Custom volume, unlimited seats, full platform

Full CRM, journeys and AI agents at scale, multi-channel and data integrations, and a dedicated success team with SLA — backed by the complete Crescendo Lab platform.

Talk to sales

FAQ

Questions, answered.

What if it gives a wrong answer?
CAAC Go answers only from the content you give it — your pages, FAQs, and policies — so replies reflect your real business rather than generic guesses. When a question falls outside what it knows, it says so and offers to connect a human instead of making something up, and you can review conversations and refine its training at any time.
What languages does it support?
Your agent replies in whatever language the visitor writes in — English, 中文, Bahasa Melayu, हिन्दी, ภาษาไทย and dozens more — automatically, with no setup. Your training content can stay in one language: a visitor can ask in Chinese about pages written in English and get an accurate answer in Chinese.
How many data sources or links can I add?
As many as you like — CAAC Go doesn't cap the number of sources. Websites, files, Q&As and plain text all count toward a single total training-size budget instead (1 MB on Free, 10 MB on Starter, 50 MB on Growth, 200 MB on Scale). So you can add unlimited sources; the only limit is the combined size, and you can see how much you've used in Data sources.
How long does it take to set up?
Most businesses are live in minutes. Paste your website link and CAAC Go trains itself into an AI chatbot for your website, then you embed one snippet or install the Shopify app and it starts answering. There is no model tuning to manage.
Who owns the customer data and the conversations?
You do. Your knowledge sources, contacts, and the conversations between your visitors and your agent belong to you and your business — we act only as a processor to run your agent, we never sell your data or your visitors' data, and you can export or delete it anytime.
Where is my data stored, and is it secure?
Your data is hosted on Google Cloud (Asia-Pacific). Connected credentials are encrypted at rest with AES-256, every workspace is fully isolated so your data is never mixed with anyone else's, and it runs on the same enterprise infrastructure trusted by 800+ global brands. See our Security page for details.
Can I cancel anytime?
Yes. Plans are month to month with no lock-in. You can upgrade, downgrade, or cancel whenever you need, and the free plan stays free.
Do I need a developer?
No. Training is done by pasting a link, and installation is a single snippet or a one-click Shopify app. If you do have a developer, the snippet and integrations give them room to customise.
Does it work with Shopify, Wix, WordPress and Squarespace?
Yes. CAAC Go works on any website through a single embed snippet, so Shopify, Wix, WordPress, and Squarespace are all supported — and Shopify also has a dedicated one-click app. If your site lets you add a line of code, CAAC Go runs on it.
Start free