CAAC Go Enterprise
CAAC Go gets your website agent live in minutes. When you outgrow it, CAAC scales the same AI to every channel, your CRM and your data.
Just need the self-serve plans? See pricing →Talk to sales
Tell us about your team — we'll be in touch within one business day.
Trusted by
800+ global brands
NestleCAAC Go vs CAAC
CAAC Go is the fast, self-serve front door. CAAC is the full platform behind it — pick the one that matches how far you're taking conversational AI.
CAAC Go — self-serve
A website AI agent you set up yourself, live in minutes.
CAAC — enterprise platform
The full Crescendo Lab platform, delivered with a team.
What CAAC adds
Bigger scale, more channels, deeper integrations — and a team to run it with you.
Beyond web chat
CAAC Go is your website agent. Web Chat 2.0 is that same chat, taken further — replying in real time, proactively recommending products from each visitor's browsing behaviour, and fully branded to your site. It's the front door to everything below.
The same trained agent across your website, WhatsApp, LINE, Messenger and Instagram — one brain, every place your customers talk to you.
Every member's order history, bookings, spend and marketing tags in one view — so the AI and your team answer with full context.
In the chat, the AI suggests the right products from each shopper's history and behaviour — turning support into revenue.
Sales-tracking links tie every order back to the conversation and the agent that drove it — so you see what each chat is worth.
When a chat needs a human touch, agents jump straight to a voice call to resolve complex issues faster — no tool-switching.
Want the full feature list? Explore CAAC on the Crescendo Lab site →
Customer results
The same platform behind CAAC Go runs conversational AI for leading brands across retail, F&B, education and manufacturing. Here's what they achieved.
75%
of daily messages handled by AI — with the sensitive cases routed to humans at 81% accuracy.
452×
faster than a human agent, with 70% of conversations resolved automatically by AI.
15,000
new members bound to LINE in six months, while keeping the block rate under 5%.
+194%
new-inquiry rate, alongside 4.5× stronger member retention after adopting the AI Agent.
70%
of inquiries handled automatically by an AI trained on decades of product knowledge.
63%
average broadcast open rate, with segmentation tags now covering 96% of contacts.
Tell us your traffic, channels and systems — we'll map the right setup and give you a quote. Or explore the full CAAC platform on the Crescendo Lab site.
